Delivery Policy

Delivery Policy

Packaging
Thanks to our eco-friendly options your shea will arrive in either vibrant paper tubs from our eco-supplier, or sustainable glass jars, which are easily recycled and reused to help keep our refuse and out of landfill.



Standard Delivery (£3.95)
If you select this option, parcels weighing less than 1kg will be sent with Royal Mail so keep your eyes peeled for your local courier! For larger orders (over 1kg),we will use a courier (usually Parcelforce)


Next Day Delivery* (£8.95)
Monday - Friday Order by 1pm for delivery the next working day (Monday - Friday). Orders will be sent via courier and will require a signature. It will be delivered between 8am and 8pm. Orders placed between 1pm Thursday and 1pm Friday will be delivered on the following Monday. Orders placed between 1pm Friday and 1pm Monday will be delivered on Tuesday


Saturday Delivery* (£8.95)
Order before 1pm on Friday for Saturday delivery. Orders will be sent via Hermes and will require a signature. Orders will be delivered between 8am and 8pm.


Orders placed after 1pm on Friday will be delivered on the following Saturday.


Sunday (£8.95)
Order before 1pm on Saturday for Sunday delivery. Orders will be sent via Hermes and will require a signature. Orders will be delivered between 8am and 8pm.


Orders placed after 1pm on Saturday will be delivered on the following Sunday.


Note: The courier will no longer hand you hand-held devices for your signature, instead the name of the person accepting the parcel will be logged.

If you want to know more about our products, please reach us using this form.